Terms of Service

Effective November 15, 2026

1. About these terms

These terms are an agreement between you and STEM School Almaty LLP (BIN 230440036834, address: 350/1 Satpayev St., Pavlodar, Republic of Kazakhstan; “we”) on the use of Assistly — the website assistly.kz, the Telegram bot @assistly_app_bot and the user dashboard (the “service”). By signing up for or using the service, you accept these terms and our Privacy Policy. If you do not agree, do not use the service.

These terms are published in Russian (assistly.kz/terms), Kazakh (assistly.kz/kk/terms) and English; if the versions differ, the Russian version prevails.

2. What Assistly does

Assistly reads your email, calendars and, if you choose, WhatsApp, uses an AI model to work out what matters, and messages you in Telegram. It adds meetings and reminders to your calendar, tracks bills, spending, document expiry dates and subscriptions, prepares digests and answers questions about your data. See the home page for details.

3. What Assistly does not do

• It does not send emails or messages on your behalf — neither by email nor in WhatsApp. In Telegram, the bot writes only to you and to family members you have approved.
• It does not delete or modify emails or mark them as read: it only reads your mail.
• In your calendar, it creates and deletes only its own events. It never touches yours.
• It does not make payments or handle your money.
• It does not give medical, legal or financial advice.

4. Beta

• The service is currently in private beta: free of charge and by invitation.
• The service is provided “as is” and “as available”. Features may change, appear or disappear; interruptions, errors and data loss are possible.
• The AI model can make mistakes: miss an important email, get a deadline or amount wrong, or add the wrong thing to your calendar. Check what matters yourself: payment deadlines, documents, medical and legal matters.
• If paid plans appear later, we will tell you the terms in advance. The beta does not turn into a paid subscription automatically: whether to pay is your decision.

5. Your account and access to your accounts

• You must be 18 or older to use the service.
• Connect only your own Google, Apple, WhatsApp and Telegram accounts, or accounts you are entitled to grant access to.
• You are responsible for the security of your accounts: passwords, two-factor authentication, devices. You can revoke the access you gave Assistly at any time — instructions.
• You are responsible for information about other people that you give the service (for example, about your children in the questionnaire) and for being entitled to share it.
• One Telegram account can own only one Assistly account.

6. WhatsApp — experimental

7. Acceptable use

You must not:

• use the service for unlawful purposes;
• connect other people's accounts without the right to do so;
• hack the service, bypass its limits or protections, overload it, or extract its source code;
• resell access to the service or let others use your account.

8. Third-party services

The service works through Google, Apple, WhatsApp, Telegram and OpenRouter. When using them, you also follow their terms. We are not responsible for their operation, outages or changes: if a third-party service changes or withdraws access, some Assistly features may stop working.

9. Your data

Your data remains yours. You allow us to process it only to run the service, as described in our Privacy Policy. The service, its name, code and design belong to us; these terms do not give you any rights to them other than the right to use the service.

10. Limitation of liability

• To the maximum extent permitted by the laws of the Republic of Kazakhstan, we are not liable for indirect losses or lost profits, or for the consequences of AI model errors, outages and interruptions of the service — for example, a missed payment deadline, meeting or email.
• We are not responsible for the actions of third-party services (section 8) or for restrictions on your WhatsApp account (section 6).
• Nothing in these terms limits liability that cannot be limited by law, or consumer rights that the law does not allow to be excluded.

11. Termination

• You can stop using the service and delete your account at any time — how.
• We may suspend or close your account if you breach these terms or threaten the security of the service or other users.
• We may end the beta or shut down the service. If so, we will warn you in advance and give you time to export your data.
• Once an account is closed, we delete its data within the periods set out in our Privacy Policy.

12. Changes to these terms

We publish each new version on this page with its effective date and notify you in Telegram in advance of significant changes. If you keep using the service after the changes take effect, you accept the new version. If you do not agree, delete your account.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Kazakhstan. We will first try to resolve any dispute by correspondence — write to support@assistly.kz. If we cannot agree, the dispute will be heard by a court of the Republic of Kazakhstan at the location of STEM School Almaty LLP, unless the law provides otherwise.

14. Contact

STEM School Almaty LLP, BIN 230440036834
350/1 Satpayev St., Pavlodar, Republic of Kazakhstan
Director: Alina Bayramova
support@assistly.kz