How to revoke access and delete your data

You can disconnect any source on its own or delete your Assistly account entirely. Disconnecting stops access immediately; deleting your account erases everything we hold.

1. Disconnect Google (Gmail and Calendar)

1. Open myaccount.google.com/permissions and sign in with the Google account you connected.
2. Select Assistly in the list.
3. Remove its access (“Delete all connections you have with Assistly”).

Access stops immediately: Assistly can no longer read your mail or calendar. The bot will tell you that the Google connection was lost. Data already received stays in your assistant until you delete it (section 4).

2. Disconnect iCloud

1. Open account.apple.com and sign in with your Apple ID.
2. Go to Sign-In and Security → App-Specific Passwords.
3. Revoke the password you created for Assistly.

Access to your iCloud mail and calendars stops immediately.

3. Disconnect WhatsApp

1. On your phone, open WhatsApp → Linked devices (on iPhone — in Settings; on Android — in the ⋮ menu).
2. Select the device that appeared when you connected Assistly.
3. Tap Log out.

Or send the bot the command /whatsapp off. The linked-device session is deleted and no more messages arrive.

4. Delete your Assistly account and all data

• In the dashboard: Account → Delete account (coming to the dashboard later).
• By email: write to support@assistly.kz from the address linked to your account, or include your Telegram username. We may ask you to confirm the request in the bot to make sure it comes from you.

What happens next:

• As soon as the request is confirmed, we stop your assistant and stop receiving data.
• We delete everything: emails and their text, WhatsApp messages, summaries, events, reminders, tasks, notes, spending, bills, documents, your questionnaire, settings, Google tokens, the iCloud password, the WhatsApp session and family links.
• This takes up to 30 days, including backups. We will let you know when everything is erased.
• Events Assistly added to your calendar stay there — they are your events now. Delete them yourself if you no longer need them.
• To be safe, also revoke access in Google, Apple and WhatsApp (steps 1–3).

If the law requires us to keep certain records longer (for example, records of the consents you gave), we keep only those records and only for as long as the law requires.

5. Delete part of your data or get a copy

You can ask us to delete only part of your data — for example, everything received from Google — or to send you a copy of your data before deletion. Email support@assistly.kz.

6. Family

The owner can remove a partner with the /family command. A partner can leave and ask us to delete their data by emailing support@assistly.kz.

Blocking the bot in Telegram stops it from messaging you but does not delete your data — use section 4 for that. More on retention in our Privacy Policy.